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Global service support for complex, international conferencing projects

We provide only the best

Tailor-made client services handled by a team of professionals

On top of our standard services, we also offer "à la carte" services, tailored to your specific business needs.

Multiple professional services are available, providing you with:

  • Consultancy and project management
  • Integration with your existing systems
  • Branding services
  • Dedicated reporting

Arkadin Professional Services are committed to working with you throughout the deployment of your collaboration solution. We would work with you to plan the overall project, evaluate the expected production time and the resources required. Using a proven project management methodology for the duration of the project, our expert team is able to ensure a successful implementation, delivered on time and according to your specifications.   

It is vitally important to us that once up and running, your Arkadin conferencing service meets your expectations in all respects: return on investment, communication efficiency and job satisfaction.

 

 

Customised projects require specific support

Professional Services experts are involved in customisation projects or worldwide roll-outs:

  • Large international scale projects requiring global coordination
  • Complex billing and reporting structures
  • Audio and Web integration projects, such as integration with Unified Communications solutions
  • Self-provisioning integration to customer’s information system
  • IP interconnection projects (SIP Trunking) 
 

A team of experienced professionals

Our specialist teams, who will help you throughout the project, comprise: 

  • Technical Pre-Sales to provide an in-depth assessment of your needs and design the best fit solution
  • Program & Project Manager to plan, report and coordinate the delivery of your services
  • Service Relationship Manager to be your dedicated contact for an enhanced service and reporting
 

Migration services

Services and on-site support for your IT resources to ensure a smooth transition

If you already use an audio conferencing solution but you think it might be time to go for a more reliable, economical solution, Arkadin Professional Services is here to help you deliver an efficient migration.

We have tremendous experience in managing migration projects, so you can rely on us!

 

Integration Services - SIP Trunking

When it comes to Unified Communications or SIP Trunking projects requiring a specific integration with your networks, our technical experts will analyse your technology environment and propose the most appropriate solution.

 

 

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